Shipping policy

Refused Shipments & Unpaid Duties/Taxes

International orders may be subject to import duties, brokerage fees, and taxes assessed by your country's customs authority. These charges are the buyer's responsibility and are separate from the shipping cost paid at checkout. We have no control over what your country charges and cannot pre-pay these fees on your behalf.
If you refuse delivery because you do not want to pay these fees, here is exactly what happens:

  • We do not bill you for the return shipping. We absorb that cost ourselves.
  • We do not refund the original shipping you paid at checkout. That service was rendered — the carrier transported the package to your country and attempted delivery. You refused it; the shipping was not the failure.
  • We refund the product cost only, when the package is back in our hands.
    If the carrier abandons, destroys, or auctions the package before it returns to us, no refund will be issued.

By placing an international order, you confirm that duties and taxes are your responsibility, and that refusing a shipment to avoid them means forfeiting the outbound shipping cost.

 

U.S. Customs Notice

As of mid-2025, the United States has revised its de minimis exemption rules, which previously allowed most low-value international shipments to enter duty-free. As a result, some U.S.-bound orders may now be subject to customs duties, import taxes, or brokerage fees upon delivery, even if the order total is under typical exemption thresholds. These charges are assessed by U.S. Customs and Border Protection and collected by the delivery carrier — we have no control over them and do not collect these fees at checkout. This change applies only to U.S. customers and is part of a broader shift in U.S. trade policy. We continue to ship from Canada with all proper documentation, including Certificates of Origin, to help minimize unnecessary charges.

UPS Service Alert:
Update on U.S. Import De Minimis Exemption Suspension.
Effective August 29, 2025, the de minimis exemption for low-value shipments (under $800 USD) to the U.S. has been suspended meaning all U.S. imports, regardless of value, origin, or entry mode, will be subject to applicable U.S. duties and taxes that may be charged to the receiver of the goods if the shipper did not prepay these fees in advance. (this website does NOT pre-pay or collect this tax/fee. We charge for shipping only)

 

Shipping is via UPS shipping service. The package is wrapped in plain brown paper, shipped from Canada, from a company called Winkgrin. Listed as an Electronic Novelty Device on the shipping documents. Orders are shipped out with in 24 hours (weekdays) if in stock.

UPS  Standard Shipping rates are as follows;

  • $19 USD within Canada 
  • $29 USD to USA 
  • $69 USD international 

UPS  Express Shipping rates are as follows;

  • $29 USD within Canada 
  • $49 USD to USA 
  • $89 USD international 

This website may not charge you any tax, however, you may get charged by your country for customs fees due, and/or duty tax, or import fees, these must be paid by you on delivery. UPS collects any extra charges like these.

Please use the shipping address you want me to send it to, also please leave a contact phone number, it is for the shipper to reach you if needed upon attempted delivery (optional - if blank I use 0000000000). 

UPS can NOT deliver to a PO box, if you enter a PO box as your delivery address, I will (and only be able to) send the package with Canada Post/USPS Service.

A signature will be required by UPS upon delivery/pick-up.